Difficult Conversations: How to Discuss what Matters Most
Penguin USA (Paper), 03 April, 2000.

Qualitative Research & Evaluation Methods
Sage Publications, October, 2001.

Landlording: A Handy Manual for Scrupulous Landlords and Landladies Who Do It Themselves (Landlording, 9th Ed)
Express, 07 September, 2001.

Preventive Maintenance (2nd Edition)
ISA - The Instrumentation, Systems, and Automation Society, January, 1995.

Difference and Repetition
Columbia University Press, 15 October, 1995.

Practical Lotusscript
Manning Publications Company, May, 1999.

Paint Flow and Pigment Dispersion : A Rheological Approach to Coating and Ink Technology
John Wiley & Sons, April, 1979.

Software Testing
Sams, November, 2000.

Patton on Leadership: Strategic Lessons for Corporate Warfare
Prentice Hall Press, November, 1999.