Managing the Customer Experience: Turn Customers into Advocates
Financial Times Prentice Hall, 29 October, 2002.

The Complete IEP Guide: How to Advocate for Your Special Ed Child
Nolo Press, January, 2001.

The Fibromyalgia Advocate
New Harbinger Pubns, January, 1999.

The Consumer Advocate's Guide to Home Inspection: Avoiding the Nightmare of Purchasing a Money Pit
Dearborn Trade Publishing, December, 2002.

Sexual Abuse Litigation: A Practical Resource for Attorneys, Clinicians, and Advocates
Haworth Press, July, 2000.

The Power of Nonviolence : Writings by Advocates of Peace
Beacon Press, September, 2002.

Alternative Dispute Resolution the Advocates Perspective: The Advocate's Perspective (Contemporary Legal Education Series)
Lexis Law Publishing, 1997.

Devil's Advocate
Aperient Press, 01 November, 2001.

Greatest Moments in Lsu Football History
Sports Publishing, Inc., 01 November, 1998.